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When the Extra Lock Isn't Enough
Why no safeguard is perfect and how PMs can keep projects moving when tools fail
Hello Fellow,
Last week we explored AI tools that became vulnerabilities. This week: when the security you added for protection becomes the problem.
You've seen it on every login. You type your password, then wait for that text message or app notification to pop up. It's the extra step that's supposed to keep you secure. Multi-factor authentication, the gold standard of security. Microsoft relies on it and every security framework recommends it.
This week, researchers bypassed it in Microsoft Teams. The extra lock wasn't enough.
In today's issue, learn:
Why assuming any safeguard is perfect puts your project at risk
How to prepare when security tools fail
A framework to keep projects moving when the "lock" breaks
What to communicate when trusted controls stop working

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The Problem with Trusting the Extra Lock
We relax once we see that MFA notification. Microsoft is a multi-billion dollar company with enterprise-grade security used by millions. We think it must be bulletproof, but no.
Researchers demonstrated how to bypass it in real time. Suddenly that bulletproof security didn't look so bulletproof anymore.
Every experienced Cyber PM has watched this pattern unfold. A trusted VPN got exploited. A standard encryption method got cracked. A reliable authentication system got bypassed.
The goal isn't finding perfect security tools because they don't exist. It's being prepared with a backup plan when the ones you're using fail.
What the Best PMs Do Differently
Great Cyber PMs stay calm when security controls break because they already saw it coming.
They ask uncomfortable questions during design reviews, before anyone signs contracts. Instead of "does this work?" they ask "what happens when this stops working?" Then they document it in their Risk Register.
They build operational backups for critical security functions. If authentication fails, what's the alternative? If the encrypted channel goes down, where does communication move? These are documented procedures, not crisis brainstorms.
They make security limitations visible in every status update. Stakeholders hear about what could break before it does.
A Framework That Works
During design review or before procurement, answer these four questions and add them to your Risk Register or Contingency Plan.
If the control fails: What's the backup method? Document actual steps with assigned owners.
If the tool stops: How quickly can you switch? Who authorises it? What's the decision threshold?
Who's watching: Who tracks security advisories? How often? Where do they report? Make this visible in status reports.
What's the message: Pre-draft communication for your team and stakeholders now, not during crisis.
Document once. Review quarterly. Update when threats change.

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My Favourite Links on This Topic
Security Control Failures: https://www.ncsc.gov.uk/collection/risk-management
Building Resilient Security: https://www.nist.gov/cyberframework
Contingency Planning: https://www.sans.org/security-resources/policies
Final Thought
The best lock in the world still needs a backup plan. Great Cyber PMs don't trust tools blindly. They prepare for when those tools let them down.
P.S. Share this with any PM who says "our security tools are solid." The best time to prepare isn't after the lock breaks.
Next Week: Your turn. Tell me what challenge you're facing, and I'll tackle it in next week's issue.
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